by David Klein | Nov 2, 2021 | Customer Retention
Running a successful business and ensuring customer satisfaction is equal parts acquisition, experience, and retention. Far too often, though, business owners tend to take the latter portion of the equation for granted and place way too much focus on the acquisition...
by David Klein | Nov 1, 2021 | Customer Retention
COVID-19 has, in many ways, irrevocably changed the business landscape within a great deal of industries, forcing many companies to adopt new and innovative customer retention strategies during the lockdown in an effort to remain relevant. Even as many non-essential...
by David Klein | Oct 26, 2021 | Blog, Customer Retention
Successful marketing campaigns have one main thing in common: they’re managed by business-savvy industry professionals who don’t just do excellent research, they thrive on competitor analysis. No matter what business you’re in or how big your company is, it’s always...
by David Klein | Oct 25, 2021 | Customer Retention
As experienced marketers already know, the right customer retention marketing strategies and analytics can do wonders for your growing business. Focusing on customer retention and loyalty programs allows you to gather important information about your customers in a...
by David Klein | Oct 22, 2021 | Customer Retention
The gateway to building quality and long-lasting relationships with customers comes down to customer service and the personalization of your offers. But this isn’t possible without a thorough understanding of customer data analytics. Data analytics will support your...