Customer acquisition in the face of fierce competition is a challenging task that many businesses must undertake in order to stay afloat and increase their revenue streams. Using an omni-channel marketing strategy that includes a combination of digital and direct mail marketing is your best bet at reaching out to a wide range of customer demographics in different regions. Diversifying your marketing strategies as much as possible using different mediums is a sure-fire way to reach out to more prospective target audience members.

Whether you’re currently running a few direct marketing campaigns or have done so in the past, it’s always a good idea to keep things fresh. Update your direct mail customer acquisition strategies to make them more modern and ensure that you’re reaching out to your full potential of prospective customers at all times. Studies have shown that people are more likely to respond to personalized direct mail marketing material than digital ads or emails. Although they’re all effective customer outreach methods and should be used in combination with one another, their level of efficacy varies.

Keep reading for some great direct mail marketing tips for customer acquisition.

What Is Customer Acquisition?

Customer acquisition is the process or group of processes businesses employ to effectively onboard new customers through active lead generation and qualification. Direct mail marketing and other forms of advertising are the primary methods used to attract more customers. Ultimately, the goal is to build and cultivate strong and long-lasting customer relationships to establish unwavering customer loyalty.

Direct Mail Marketing Tips for Successful Customer Acquisition

Direct mail marketing gives you plenty of opportunities to get your company name out there. It’s a great way to market your business and build up strong brand awareness in specific regions that lack your presence. Need some advice on getting started with your next direct mail marketing campaign? Here are some great direct mail marketing tips for customer acquisition.

Target Your Ideal Customer

Target customer identification is an important component of lead qualification. Generating leads and attracting large amounts of interest in your brand is the easy part by comparison. Onboarding new customers and convincing them to support your business long-term is a lot trickier. But it helps to know who your target audience members are, as well as what they like and dislike. Consider what attracted them to your business in the first place and use that information to forge a more personal relationship with them.

Your ideal customer is someone who is likely to grow with your business and subscribe to brand loyalty from the get-go.

Track the Purchase History of Your Target Audience

In order to create optimally effective direct mail marketing campaigns, it’s important to learn as much relevant information about your target audience as possible. Start by tracking and analyzing their past purchase history. What products and services have they purchased or viewed in the past? This information will give you excellent insights into their interests and the best way to effectively reach out to your target audience members.

Once you’ve identified the interests and needs of your target audience members, you can create more personalized direct mail marketing materials such as postcards, pamphlets, and flyers that are guaranteed to appeal to their specific sentimentalities.

Create Highly Personalized Mailers

Customers aren’t under the illusion that they’re the only ones supporting your business. Still, they like to feel special, regardless. It’s your job as a business owner and marketer to ensure that no matter how large your customer roster gets, every customer should be treated equally with the same amount of respect and dignity.

Personalized mailers demonstrate just how much you truly care about your customers and how far you’re willing to go to make them feel special. Working to cultivate that kind of strong relationship with your customers guarantees their continued patronage and support while also making them feel like you have a lot to offer them in return.

Pick a Mailing List Type

The type of mailing list you choose for your direct mail campaign will significantly impact its overall success. Mailing lists should be selected based on a number of important factors including your budget, customer outreach goals, and the number of valuable prospects that the list contains.

It’s important to choose mailing lists that are going to tick off all or most of the boxes on your list of marketing goals. The following are the most common types of mailing lists that are guaranteed to render positive results for your campaign.

  • Specialty mailing lists that allow you to successfully identify your target audiences.
  • Custom mailing lists in which you have the power to carefully handpick the specific qualities and criteria you’re looking for in your target audience members.
  • Cloned mailing lists, which are a great way to expand your target audience by reaching out to similar types of prospective customers with similar interests and preferences to your existing customers.

Widespread direct mail marketing campaigns have a higher chance of yielding more positive results for your business. Whether your goal is to increase brand awareness, boost customer acquisition, reactivate accounts that have been dormant for a long time, or create buzz about a new product and service launch, direct mail marketing affords you the opportunity to reach out to your target audience in a unique and refreshing way.

Split-Test Direct Mail Reactivation Offers

Direct mail strategies have proven to be incredibly efficient and effective at increasing customer brand awareness and piquing their interest. People are more likely to read through or skim mail advertisements and flyers than they are digital advertisements. But the window for capturing their attention before they toss your flyer aside or in the recycling bin is miniscule, so you need to create captivating ads with catchy slogans.

If your goal is to encourage customers to reactivate their accounts or reengage with your brand in some way, then you need to start off slow by testing out your most recent inactive customers. Reach out to them first on a highly personalized level by making them an offer that’s difficult to refuse. If they come back, they’re yours. If not, then it’s time to refocus your direct mail marketing efforts on acquiring new customers altogether.

North American Media is a leading direct mail marketing firm in North America. In addition to direct mail marketing, we also specialize in newspapers, magazines, and other types of print advertisements that can help boost your customer acquisition across different markets. Contact us to learn more.   

David Klein